Privacy Policy

Last Updated: February 18, 2026

Filigree Home Decor LLC. operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services.

Personal Information We Collect

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect the following categories of personal information:

  • Contact details — your name, address, billing address, shipping address, phone number, and email address.
  • Financial information — credit card, debit card, and financial account numbers, payment details, and transaction details.
  • Account information — your username, password, security questions, preferences and settings.
  • Transaction information — items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel.
  • Communications with us — information you include in communications, such as customer support inquiries.
  • Device information — information about your device, browser, IP address, and other unique identifiers.
  • Usage information — information regarding how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you — when you create an account, visit or use the Services, communicate with us, or provide your personal information.
  • Automatically through the Services — from your device through the use of cookies and similar technologies.
  • From our service providers — when they collect or process your personal information on our behalf.
  • From our partners or other third parties.

How We Use Your Personal Information

We may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. To process payments, fulfill orders, remember your preferences, process returns and exchanges, manage your account, arrange shipping, and create a customized shopping experience.
  • Marketing and Advertising. To send promotional communications by email, text, or postal mail, and to show relevant online advertisements.
  • Security and Fraud Prevention. To authenticate your account, provide secure payments, and detect or prevent fraudulent or illegal activity.
  • Communicating with You. To provide customer support and maintain our business relationship.
  • Legal Reasons. To comply with applicable law, respond to legal process, and enforce our terms or policies.

How We Disclose Personal Information

We may disclose your personal information to third parties in the following circumstances:

  • With Shopify, vendors and third parties who perform services on our behalf (e.g., payment processing, data analytics, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you.
  • When you direct or consent to our disclosure to third parties.
  • With our affiliates or within our corporate group.
  • In connection with a business transaction, to comply with legal obligations, to enforce our terms, and to protect rights.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside.

To learn more about how Shopify uses your personal information, visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links

The Services may provide links to websites or online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. Please review their privacy and security policies before engaging.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect personal information about children under the age of majority. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request deletion.

Security and Retention

No security measures are perfect or impenetrable, and we cannot guarantee "perfect security." We recommend that you do not use unsecure channels to communicate sensitive information to us.

How long we retain your personal information depends on factors such as whether we need it to maintain your account, provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights:

  • Right to Access / Know — request access to personal information we hold about you.
  • Right to Delete — request that we delete personal information we maintain about you.
  • Right to Correct — request that we correct inaccurate personal information.
  • Right of Portability — receive a copy of your personal information and request transfer to a third party.
  • Right to Opt out of Sale or Sharing — opt out of the "sale" or "share" of your personal information for targeted advertising.
  • Managing Communication Preferences — opt out of promotional emails using the unsubscribe option in our emails.