Shipping Policy

Orders are typically processed within 2-4 business days.

During peak seasons, holidays, or sales, processing times may be slightly longer.

Standard shipping within the U.S. takes 5–10 business days after processing.

We partner with trusted carriers to ensure safe, reliable delivery to every U.S. doorstep.

Free shipping on every order. No minimums, no surprise fees at checkout.

Shipping is included in the price you see on each product page — what you see is what you pay.

Once your order ships, you'll receive a confirmation email with a tracking number so you can follow your package's journey home.

We currently ship within the United States only, including Alaska, Hawaii, and U.S. territories.

Please double-check your shipping address at checkout. Filigree cannot be responsible for orders shipped to incorrect addresses provided by the customer.

If your package is lost or arrives damaged, contact us within 7 days of delivery at returnsfiligree@gmail.com with your order number and photos (if applicable). We'll work with you to resolve the issue quickly.