Filigree Shipping Policy

Last updated: October 3, 2025

At Filigree, we’re committed to bringing warmth and beauty into your home with care. We want your order to arrive safely and on time so you can begin creating the spaces where memories are made.

Processing Times

• Orders are typically processed within 2–4 business days.
• During peak seasons, holidays, or sales, processing times may be slightly longer.
• Shipping Times & Carriers
• Standard shipping within the U.S. takes 5–10 business days after processing.
• Expedited shipping options may be available at checkout.
• We partner with trusted carriers to ensure safe, reliable delivery.

Shipping Costs

Shipping fees are calculated at checkout based on your location and order weight.

From time to time, we may offer free shipping promotions—these will be clearly noted on our site.

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package’s journey home.

• International Shipping (if you want to allow this)
• We currently ship to select countries outside the U.S. Shipping costs and delivery times vary by destination.
• Customers are responsible for any customs duties, taxes, or import fees required by their country.

Delivery Issues

Please double-check your shipping address at checkout. Filigree cannot be responsible for orders shipped to incorrect addresses provided by the customer.

If your package is lost or arrives damaged, contact us within 7 days of delivery at returnsfiligree@gmail.com with your order number  and photos (if applicable). We’ll work with you to resolve the issue quickly.